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Official websiteFireflies.ai
An AI meeting assistant for transcription, summaries, search, and integrations.
AI audioProductivityTranscriptionMeetingsSalesFree plan
Plans and pricing
- Access
- Free plan
- Paid plans from
- $18/user/mo
- Billing
- Monthly subscription
Pro
$18/user/mo
Business
$29/user/mo
Enterprise
$39/user/mo
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What is Fireflies.ai?
Fireflies.ai is an AI assistant designed for meetings and team communication workflows across meetings, email, chat, and CRM. Instead of producing standalone notes, it is positioned to convert ongoing conversations into searchable team knowledge.
In practice, Fireflies works through automated capture methods, including calendar-linked recording plus call and audio/video ingestion routes, then generating transcripts from captured interactions. The workflow focus is to connect meeting capture with automatic organization so users spend less time manually sorting notes.
After meetings, it outputs transcriptions and structured outputs for follow-up, then supports retrieval and team handling of the captured information. This helps teams align on decisions and reduce context loss across conversations.
Key features of Fireflies.ai
High-quality transcription and multilingual support
Fireflies transcribes meetings, calls, and audio/video files, with its official page citing 95% transcription accuracy. It supports 100+ languages and includes speaker recognition plus auto-language detection for multi-speaker, multilingual conversations.
AI meeting summaries and action items
After meetings, Fireflies generates detailed notes, action items, and customizable summaries. This turns spoken discussion into structured outputs that can be reviewed and acted on quickly.
Cross-channel capture of conversations
The official page describes multiple capture paths: AI Teammate Bot attendance (manual invite or calendar auto-join), Chrome extension for Google Meet with real-time transcripts, desktop and mobile apps, plus Dialer and API integrations such as Aircall and RingCentral.
Conversation search and on-demand Q&A
Fireflies lets users search meetings down to sentence and timestamp granularity and use AskFred to answer questions from conversation content, enabling quick retrieval of specific discussion details.
In-meeting real-time assistance
Live Assist provides real-time suggestions, coaching, and answers during meetings. This shifts support from post-meeting review to active meeting-time assistance.
Conversation intelligence and analytics
Fireflies exposes conversation intelligence features such as speaker talk-time, sentiment analysis, and topic tracking. These outputs help teams understand participation patterns and discussion themes across conversations.
Tasks, contacts, and team knowledge workflows
Fireflies links meeting content with tasks, contacts, and knowledge surfaces, while supporting collaboration structures like channels and user groups as well as bookmarks and comments. This is intended to carry meeting outputs directly into team execution.
Security and data control
The official page lists SOC 2 Type II, GDPR, and HIPAA-related trust signals, and states practices such as zero data retention, private cloud storage, and customer data ownership. These are presented as core data-governance capabilities.