Fireflies.ai is a meeting intelligence platform designed for sales, recruiting, research, and cross-functional teams that need to record, transcribe, summarize, and search workplace conversations. It can capture discussions through a calendar-connected meeting bot, a Chrome extension, desktop and mobile apps, supported dialers, or uploaded media. After a meeting, it organizes the recording into a transcript, summary, action items, and searchable moments linked to timestamps.
The product also turns recorded conversations into a shared knowledge base and can route notes, tasks, and selected details into CRM, project management, recruiting, and collaboration systems. AskFred answers questions from meeting content, while conversation analytics examine participation, topics, and other call-level signals. Capture methods have platform requirements: real-time Google Meet transcription uses the Chrome extension, automatic online recording requires the bot to join, and file processing is limited to the audio and video formats listed by Fireflies.