Otter.ai is a meeting capture and conversational knowledge platform designed for sales, education, media, and recruiting teams that work with calls, lectures, interviews, and discussions. Its meeting agent can join calls, while Mac, Windows, Chrome, and mobile capture options record conversations from a device; the desktop application also supports bot-free meetings. Otter then creates a live transcript with speaker recognition and produces a summary containing decisions, action items, and other extracted insights.
Recordings become a searchable conversation library, and Otter AI Chat can answer questions across meetings and connected applications while helping draft follow-ups, reports, or content. Channels group conversations by team, project, or topic, and integrations move transcripts, takeaways, and tasks into collaboration and business systems. Automatic attendance requires a connected calendar and supported meeting service, external audio or video must be uploaded, and teams should still review generated summaries and assigned actions against the original conversation.